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Customer Satisfaction Data

We continually collect information from our customers to ensure we keep ahead of our competitors. Customer opinions and comments are recorded and the data is used to improve the service we provide to you. 

We've been updating our records since 2006, please review the chart below to see how we've been getting on.
Customer Satisfaction Data
Last Updated ( Wednesday, 29 July 2009 )
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Personal

Motor & Property Enquiries:

  • New Motor Sales
    0845 490 00 00

  • New Property Sales
    0845 490 11 11

  • Customer Services
    0845 490 22 22

  • Claims Assistance
    0845 490 33 33

  • Policy Renewals
    0845 490 44 44

  • General Enquiries
    0845 490 55 55

  • Facsimile          
    0845 490 66 66

Telephone calls may be monitored and recorded for quality assurance, compliance and training purposes.
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Business

Business Enquiries:

  • Commercial Sales
    0844 911 99 99

  • Commercial Renewals
    0844 911 88 88

  • Customer Service
    0844 911 77 77

  • Facsimile          
    0844 911 66 66

Telephone calls may be monitored and recorded for quality assurance, compliance and training purposes.
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