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Why choose Europ Assistance?

Our web partner, Europ Assistance, is the world’s most widely used emergency assistance service, protecting over 142 million people worldwide.

In the UK, Europ Assistance works with a network of over 5,000 trained mechanics, to provide national coverage and rapid response times. Their team of expert co-ordinators work around the clock, all year round to make sure all emergencies are quickly and safely dealt with, allowing you to continue your journey with as little disruption as possible.

The Foundations of Europ Assistance's Business

  • Multilingual telephone service 24/7 
  • Analysis of the situation and risk management
  • Immediate mobilisation of technical and human help
  • Solving complex situations in real time

Europ Assistance say:


"We are committed to providing the highest quality assistance service at all times. While our assistance-led philosophy is at the heart of our operation, also important to us has been the formation of our own insurance company. We were the first assistance organisation in the UK to adopt this approach, and it has enabled us to exploit synergies in the provision of insurance cover and assistance, to the benefit of our clients and customers."

"At the core of our UK operation we have two Customer Assistance Centres, one in Haywards Heath, West Sussex and the other in Navan, County Meath in Ireland. Our two centres are linked seamlessly in terms of technology and telephony to form in effect one virtual centre."
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